Returns & Exchanges
What’s your return policy?
We offer 30-day return & exchange. For non-defective item returning, the initial shipping cost is not refundable, for defective or wrong item returning, you can get full refund or free exchanges. Send us a message here to get a return label.
Could i exchange my order before shipment?
Yes, you can exchange the order before shipment, and it is free. You can Contact Us with your order number and items you want to exchange, we will respond to you within 12 hours, most emails will be answered within 3 hours.
Could i exchange my item if i do not like it?
Yes, you can exchange a blanket or duvet cover after receiving the order. It is free to exchange if the item is brand new, while a 20% stocking fee will be charged if the item is used or damaged visually,